Four cases show how I mapped a cross-plant workflow, connected more than 80 operational tables, automated material traceability and linked audits to action follow-up across 16 processes.
Four industrial problems, their mechanisms and evidence
Each case separates context, implementation choices, technical limits and documented outcomes.
Case 01 / Customer complaints
Customer complaints: a shared investigation workflow
I mapped with the participating teams where inputs, documents and ownership were lost between plants. The redesign connected structured intake, 8D investigation, assigned tasks, due dates and adoption follow-up.
I built a VBA routine that reads TXT and web sources, splits content into arrays, applies structuring rules and connects supply and material data to the order book for on-demand updates.
I connected quality, production, maintenance, delivery and material sources in a Qlik associative model. Mapping loads, joins, concatenations, filters and key management retained history while reducing repeated consolidation.
80+tables in the associative data model
Industrial sources
Quality · production · maintenance · delivery · materials
Supporting routines
Python · VBA · SQL — extraction and integration
Qlik Load Script
Mapping · joins · concatenation · filters · history
I assigned a specific role to each component: Power Apps guides audit execution; SharePoint retains records and evidence; Power Automate and Planner connect actions, owners and due dates; Qlik Sense supports analysis across 16 processes.
16industrial processes in scope
Audit
Power Apps — structured execution
Record
SharePoint — evidence and history
Deviation
Traceable corrective action starts
Task
Planner — owners and due dates
Actions
Power Automate — notifications and integration
Assessment
Effectiveness and recurrence after action
Integrated view
Qlik Sense — analysis across 16 processes
↺ Effectiveness and recurrence history informs subsequent audit analysis.
Applications of statistical analysis, Core Tools and nonconformity investigation.
Quality Engineering / SPC
A favorable Cpk does not settle the question.
Signal: apparently acceptable capability. Evidence to examine: changes in variation over time. Decision: establish process stability before interpreting capability.
I first verify whether variation remains under control over
time.
Stable process?
NoInvestigate instability
YesAssess capability
Define the next step
Product / process
Turn a requirement into a validation criterion.
Documented work includes experimental tests, specifications and process follow-up. APQP and PPAP participation covered specific stages, rather than ownership of the complete frameworks.
Technical requirement → test → comparison with the criterion → decision
Investigation / decision
Containing an effect does not eliminate its cause.
An occurrence requires containment; recurrence requires investigating the mechanism. Methods, owners and tests need to connect to the hypothesis being assessed.
Occurrence → hypothesis → test → action assessment
Customer Quality / decision
Response time and effectiveness answer different questions.
Response time tracks the flow of complaint handling. Effectiveness assessment examines the outcome of the action. The customer complaint case keeps these two interpretations separate.
Response → action → effectiveness → recurrence
Technical toolkit
Methods and tools connected to the cases
Methods and tools shown in the context where they enter the workflow: investigation, data integration, routine automation and outcome verification.
01
Quality Engineering
Requirements, risk, cause investigation and criteria for verifying stability, capability and effectiveness.
02
Continuous Improvement and Processes
Workflow mapping, cause prioritisation and change follow-up through operational adoption.
03
Industrial Data and Analytics
Source preparation, associative modelling, history and visualisation for relating operational events.
04
Automation and Applications
Interfaces, routines and integrations that turn operational inputs into traceable records, tasks and outputs.
05
In development and personal projects
Keep in touch
Professional contact
LinkedIn presents my professional path; GitHub contains my public technical work. To discuss quality, industrial data or automation, use email.